Flawless Beauty, Perfectly You

Terms and Conditions

Welcome to MakeupByCanela.com! These Terms and Conditions outline the policies for booking and using our makeup services. Please read them carefully to ensure a seamless experience. By booking an appointment, you agree to these terms.

PLEASE READ BEFORE BOOKING

Appointments and Services
  • Date and Time: Please indicate your preferred day and time for your appointment. Appointments must be scheduled 1 to 2 days in advance to ensure availability.
  • Confirmation: Your appointment is not confirmed until you receive a confirmation email or message from us.
Payment and Refund Policy
  • A $50 non-refundable deposit per person is required to confirm your booking. This deposit secures your appointment and will be applied toward your total service fee.
  • The deposit must be made at least 24 hours in advance of your scheduled appointment. Appointments without a confirmed deposit are not considered booked.
Tolerance Time
  • Please arrive promptly at your scheduled time.
  • A 10-minute grace period is allowed. If you arrive more than 10 minutes late, the appointment will be automatically canceled, and your deposit will be forfeited.
  • Punctuality is essential to avoid delays for subsequent appointments.
Cancellation and Rescheduling
  • Cancellations or rescheduling requests must be made at least 24 hours prior to your appointment.
  • Deposits are non-refundable, even in the case of cancellations or rescheduling. If a cancellation or reschedule is made within the 24-hour window, a new deposit will be required to secure another appointment.
Important Notes
  • Unconfirmed Appointments: Appointments are not finalized until your deposit is confirmed. If no deposit is received, your requested time will not be held.
  • Rescheduling: If you wish to reschedule, it must comply with the 24-hour notice policy to transfer your deposit to the new date.
Liability and Responsibility
  • Clients are responsible for arriving on time and adhering to the above policies.
  • We are not liable for missed appointments or lost deposits due to failure to comply with the stated terms.
Changes to Terms

Makebycanela.com reserves the right to modify these terms at any time. Any changes will be posted on this page, and your continued use of the site constitutes acceptance of the new terms.

Contact Us

If you have any questions about these terms or our services, please don’t hesitate to contact us:

Email: info@makeupbycanela.com